Arlington, Texas. Since 1989.Existing clients: Remote Support
BDunn & Company (817) 265-5000
Menu

Billy Dunn

Book 15 minutes with me. You leave with my cell.

Managed IT in Dallas-Fort Worth

6:55 p.m. Friday. Payroll runs tonight. Voicemail isn’t IT support.

When it breaks, you call someone who already knows your setup.

We watch your computers, servers, network and Microsoft 365 or Google Workspace around the clock, and keep it all patched and backed up.

Book 15 minutes with Billy
We’re accepting new clients.

Server down? Locked out? Call (817) 265-5000.

A business owner finishing payroll late Friday smiles on her desk phone because a person answered; Jack, at his home office desk with a headset, is the one talking to her. Your office Jack, your BDunn tech Answering your call himself
You call a person, not a queue.
Billy Dunn, illustrated

Billy Dunn

Founder since 1989. Book 15 minutes with me and you leave with my cell.

  • Watched around the clock.

    Computers, servers, network and your Microsoft 365 or Google Workspace.

  • We pick up.

    Someone who already knows your setup.

  • No contracts.

    No onboarding fee.

What we look after

  • Computers and servers.

    Windows servers and the machines your people sit at, with updates for Windows and for the other software on them.

  • Microsoft 365 or Google Workspace.

    Accounts, sign-in, sharing and mail. The whole setup.

  • Firewalls and network gear.

    Kept updated and watched with everything else.

  • Backups.

    Checked daily for success, and test-restored on a schedule: real files, or a copy of the server booted up. You can see the results.

2 more things we look after
  • Protection on every computer.

    And we check that it is running on each one.

  • Aging software.

    Software drifting out of support, flagged before it turns urgent. Windows Server 2016 is next.

Switching from an IT company whose voicemail picks up? How we take over

You call a person, not a queue.

Plenty of IT companies drop your call into a ticket queue and send whoever is free. You explain your setup to a stranger. Again.

We give you a direct number for someone who already knows your systems.

We pick up seven days a week. Our clients can reach us with an emergency at any hour.

How we take over.

  1. A conversation with us.

    What you run, what keeps breaking, what you want to stop worrying about.

  2. A read-only first look.

    Nothing changes without your OK.

  3. You get the keys.

    Passwords, licenses, domains and documentation, organized so you have the final say, then protected. With or without your old provider’s help.

Ongoing care. Same people, every call. More on switching.

After hours, an emergency still reaches us.

What clients say

Very responsive, always available, friendly to work with, extremely knowledgeable in their field!

Roberta E., Google review

Every review on Google: five stars.

More reviews

Who picks up when it breaks?

Free check. How well is your business really covered? Twelve plain questions, about two minutes.

Or send one question. No charge, no pitch.

Already have someone doing your IT? Ask anyway.

We’re accepting new clients.

Or email info@bdunn.com.

Either one is fine.

Best way to reach you

Design preview. Nothing you enter here is sent.

During office hours, we usually reply within an hour.

No mailing lists. No selling your info. Just a reply from us.