Arlington, Texas. Since 1989.Existing clients: Remote Support
BDunn & Company (817) 265-5000
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Billy Dunn

Book 15 minutes with me. You leave with my cell.

Done with your IT company? You don’t need their help to leave.

Tell Billy what you want to change. We’ll talk through what keeps breaking and what a switch would take.

Billy Dunn, illustrated

Billy Dunn

Founder since 1989. Book 15 minutes with me and you leave with my cell.

Already on fire? Call (817) 265-5000. We’ll tell you what to do first, and whether we can take it on.

Not what we described? Walk away. If your first 90 days with us aren’t what we told you they’d be, you leave with every password, document and setting we hold for you, handed over at no extra charge. No contract to break.

For over twenty years, we rarely took new clients. Now we’re taking one or two a month.

You never pay two IT companies at once. We don’t charge up front, and our work starts the day your old provider’s stops.

Bringing Macs? Good. They come over at the same per-person price, and we’ve run Macs at client offices for over a decade, so nobody learns on yours. Mac and Apple support.

Not what we described? Walk away. If your first 90 days with us aren’t what we told you they’d be, you leave with every password, document and setting we hold for you, handed over at no extra charge. No contract to break.

Billy Dunn

Book 15 minutes with me. You leave with my cell.

Already on fire? Call (817) 265-5000. We’ll tell you what to do first, and whether we can take it on.

How we take over

No contracts. No onboarding fee. $0 in vendor commissions.

  1. A conversation with us.

    What you run, what keeps breaking, what you want to stop worrying about.

  2. A read-only first look.

    Nothing changes without your OK.

  3. You get the keys.

    Passwords, licenses, domains and documentation, in your name and locked down. With or without your old provider’s help.

    How, either way

    If your old provider helps, we get access, write it all down and change the keys so only you and we hold them. If they won’t, we recover admin control straight from Microsoft, Google, your domain registrar and the other vendors, and document as we go. Either way, you don’t need their goodwill.

Ongoing care. Same people, every call.

There are four of us, and we like it that way. Taking on a new client is real work, and the clients we already have come first. Once you’re a client, that includes you.

Moving offices? It’s the best time to switch.

A move touches everything at once: internet, phones, network, cabling, the server closet. If you’re already unhappy with your IT company, that’s a lot to hand them.

What a move with us looks like
  • Your phone numbers come with you.

    Ported and kept. They stay yours.

  • The cabling gets done right.

    We plan it, bring in a licensed low-voltage installer, and manage the job start to finish.

  • One IT company the whole way.

    We do it as your IT company, not as a one-time job, so the people who set up the new office are the ones who answer when it breaks.

Tell Billy when you’re moving. The earlier, the easier.

How to tell if your IT company is any good

Worth asking whether or not you ever call us.

The five questions

  1. Have you seen a backup come back? Not “it’s backed up.” A real file, restored, in front of you.

  2. Do you own the keys? Your domain, your email admin, your firewall. In your company’s name, with the passwords in your hands, not just theirs.

  3. Who answers when you call? Someone who knows your name and your setup, or a queue.

  4. Has anything gotten better this year? Besides the bill.

  5. Do they get paid for what they recommend? Ask. Commissions explain a lot of advice.

Two or more of those made you wince? That’s a good free question.

Start a conversation

Not ready to switch?

One question isfree. The whole picture isquoted before we start.

Getting you settled. No onboarding fee.

What clients say

My law firm and our title company have had the benefit of over 20 years of excellent computer service from B Dunn. Evenings, weekends, holidays, we call and have prompt response and any necessary adjustments and repairs are handled. Highest recommendation.

Kim T., Google review

Every review on Google: five stars.

More reviews

Start with one question.

Tell Billy what keeps breaking.

Book 15 minutes with Billy
We’re accepting new clients.
or call (817) 265-5000

Or send one question. No charge, no pitch.

Or email info@bdunn.com.

Either one is fine.

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