Billy Dunn

Book 15 minutes with me. You leave with my cell.

Nonprofit and association IT in Dallas-Fort Worth

Grant report due Friday. The admin quit Tuesday. Most IT companies’ notes? Whoever just quit.

Bloomerang · Qgiv · Financial Edge NXT · MIP · InitLive

Everyone gets their own login, and we write down who runs each system.

The answer doesn’t leave with the person who set it up. And when a login is missing, we chase it down.

Book 15 minutes with Billy

We’re accepting new clients.

Server down? Locked out? Call (817) 265-5000.

Or ask about your nonprofit first. One question is free.

A woman and Trevor talk through headsets at separate desks, each facing a monitor, with a notebook in front of her. — The answer doesn’t leave with the person.

Billy Dunn

Founder since 1989. Book 15 minutes with me and you leave with my cell.

Every system we manage, documented.
And who can approve a change to each one.
The answer stays when people leave.
Not just with the person who set it up.
We chase down the missing login.
And the former volunteer who still has one.

What we check first, donor records included.

Three tools, maybe one company.

Your donor CRM, giving forms and volunteer tool may share an owner. On Bloomerang, Qgiv is now Bloomerang Fundraising and Bloomerang Volunteer used to be InitLive. Ask who fixes a problem between them before you need to. Bloomerang on Qgiv and InitLive.

Former volunteers keep their logins.

Donor records carry names, addresses and giving history. Access piles up across turnover unless somebody clears it. We do: accounts and access follow the role a person holds now, not every role they ever held.

The giving processor does not carry all of it.

Even when the processor holds the card details, the PCI Security Standards Council says you still check that it protects them and validate your own part, typically with a short self-assessment form (SAQ A).

Does your backup include the donor platform and fund accounting?

Backing up the office computer misses the donor platform, case records, media files and fund accounting such as MIP or Financial Edge NXT. We keep backups isolated, test restores and write down what comes back first.

Nonprofit pricing isn’t automatic.

Microsoft and Google both have nonprofit programs, but you have to qualify and apply, and the licenses have to match how you work. We check eligibility and get the licensing right.

Great company if you want to protect your computer systems and keep them running and up to date. Fast response, easy to communicate with and overall great service.

RaDonna H., Google review

Every review on Google: five stars.

More reviews

Switching IT companies after the administrator quit? How we take over

AI at a nonprofit

202618 grant applications in a year instead of seven

The result

Four more awards, about $210,000 in all. Staff reviewed every submission.

How it worked

A six-person nonprofit had a long list of grants it might qualify for and no time to check eligibility, gather documents and write full applications. So most went unwritten. We built a grant knowledge base from its prior proposals, audited financial statements, program descriptions, measured outcomes and approved organizational information. AI read funding announcements, pulled out the requirements, drafted sections using only verified facts about the organization, and built document checklists. Staff made every commitment and reviewed every submission. The organization completed 18 applications that year instead of its usual seven, and won four more awards totaling about $210,000. The funders decided. The extra capacity helped.

How we build it

We write down who runs what. Volunteers change.

Which former board member can still see the donor list?

Book 15 minutes with Billy or call (817) 265-5000

Or send one question. No charge, no pitch.

Already have someone doing your IT? Ask anyway.