Billy Dunn
Book 15 minutes with me. You leave with my cell.
Anything technical, Dallas-Fort Worth
The technical department for companies that don’t have one.
Most IT companies have a scope list and say no to the rest. We take the rest. Vendor calls included.
Copiers, cameras, the website, the phone line in the elevator. If it’s technical and nobody in your office wants to deal with it, it’s ours.
Not sure it is ours? Call (817) 265-5000.
Or ask us anything technical first. One question is free.
Your front office
Trevor, your BDunn tech
On the line with the copier company
Billy Dunn
Founder since 1989. Book 15 minutes with me and you leave with my cell.
We take the rest.
What most IT companies call out of scope.
Copiers, cameras, the elevator line.
If it’s technical, it’s ours.
Cabling and cameras, handled.
We decide what goes where, then make it work on the network.
Yes, the copier is our problem too.
What people actually call us about
The copier stopped talking to the network.
Is it the copier, the network or the company that services it? We find out, and we make the call.
The cameras came back up in the wrong order.
Security cameras after a power outage, put back the way they were.
The elevator phone has to work before the inspection.
A line nobody thinks about until the inspector asks.
The website stuff nobody owns.
The domain renewal, the contact form, the DNS change your web developer needs. We watch those too.
Switching from another IT company? How we take over
Out of scope.
Managed services agreements come with a boundary. Past it, you are calling the copier vendor yourself, holding for the carrier, chasing the web designer who won’t answer.
That boundary protects the provider’s margin. You are the one left making the calls.
Here, the answer to an odd request is usually just yes, from one person who already knows your setup.
What we do and don’t touch.
We decide what goes where.
On a camera or cabling job: the equipment, the locations, and what it connects to.
We line up the installers.
We coordinate the low-voltage crew. We are not the ones pulling wire through your ceiling.
We make it work on the network.
Plenty of installers run a beautiful cable and leave you with equipment nobody configured. That part is ours.
What clients say
Billy Dunn and his partners have been our saviors in many situations. The Dunn's always answered every call we made whether it was an Emergency or one of us goofing something up. The BDunn & Company has been a very important factor that allowed our company grow for the past 20+ years.
Every review on Google: five stars.
Something technical nobody wants to own?
Or send one question. No charge, no pitch.
Already have someone doing your IT? Ask anyway.
Or email info@bdunn.com.
Got it.
Billy reads these himself. During office hours, we usually reply within an hour.
Need it faster? Call (817) 265-5000.
Rather talk it through?
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